Because your privacy is very important to me, I operate by these principles:
1. To the extent that I collect any information from authors, I use such information only for the
purpose relating to providing a service. Such information is not knowingly provided to any
2. Your personal information, including the contact details you provide, is used to respond to
any email query you make.
3. If your inquiry is about an order you have already placed, your inquiry will be correlated
with information regarding that order.
4. Information regarding your query and my response may be retained to assist in fulfilling
future orders, for example, when you ask me for a quote or to create a customized service
for you, or to answer further queries from you.
5. Information regarding your query and my response may be used to monitor or improve my
customer service procedures.
6. When you place an order for my services, I will ask for:
- Your name, email address, and telephone number.
- Your billing address.
- The document(s) you require service on, and any special instructions relating to the service you order.
7. Payment details will be sent to you by email.
8. Your feedback is valuable. I like to know when I've done well and when I can improve.
Feedback you provide for completed orders will be correlated with information regarding
the order the feedback relates to, and I may contact you to respond to the feedback
9. I do not share personal information with any third parties.
If you have any questions or concerns, please contact me.